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Available since: March 2015 Release

The Coveo for Salesforce Service Cloud must have access to the API to allow the Interface Editor to operate. When you upgrade Coveo for Salesforce from a version prior to the March 2015 release, you must disable API restrictions to enable the Interface Editor. 

You may get the the following error message within the Apex code within a managed package when API restrictions are enabled: 

Insufficient access; cannot execute Metadata operation with PAC enabled session id



 The Interface Editor is available in Coveo for Salesforce starting with the March 2015 release (see March 2015 Release - AppExchange v1.886).

To allow API access to the Coveo for Salesforce Service Cloud package 

  1. In Salesforce, access the Installed Package page.
  2. In the the Installed Package page, click the Coveo for Salesforce Service Cloud link.
  3. In the Coveo for Salesforce Service Cloud (Managed) page, next to API Access, click Disable Restrictions
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